Information flows: the real art of information management and freedom of information

Abstract

This paper puts forward ideas about trying to take public access to government information from where it currently is - a few painful, costly and hard fought steps from its strongly resisted implementation - towards where it should be in an information age. The current state of play in Australia after more than twenty years of experience is barely measurable. The comments in this paper are focused on the capacity of citizens to access non-personal affairs information on a routine and relatively unproblematic basis. If in other areas of the information revolution we had accepted the same minimal results as we have with Freedom of Information (FOI) then the Internet, laptop computers, iPods and BlackBerries would have all remained unbelievable elements of speculative science fiction.