Please use this identifier to cite or link to this item: http://hdl.handle.net/10311/1084
Title: Organisational conflict and its effects on organisational performance
Authors: Ongori, H.
Keywords: conflict
effects
organisation
strategies
Issue Date: 2009
Publisher: Academic Journals, www.academicjournals.org
Citation: Ongori, H. (2009) Organisational conflict and its effects on organisational performance, Research Journal of Business Management, vol. 2, no. 1, pp.16-24
Abstract: The aim of this study was to find out the causes, types, effects and strategies on how to manage conflicts in organisations effectively to enhance organisational performance. Therefore, it is prime responsibility of management to put in place appropriate strategies on how to minimize conflicts. This research contributes to the body of existing literature, specifically it will inspire managers to develop appropriate strategies on how to manage conflicts in their organisations effectively. The convenience sample of one hundred and thirty managers was selected for the study from government departments, parastatals, and private companies. The tabular method was used to analyze the data. The findings indicate that the major cause of organisational conflict is limited resources.
URI: http://hdl.handle.net/10311/1084
ISSN: 1819-1932
Appears in Collections:Research articles (Dept of Management)

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