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  • Linking environmental scanning to total quality management through business planning 

    Temtime, Z.T. (Journal of Management Development; Emerald Group Publishing Ltd; www.emeraldinsight.com/0262-1711.htm, 2004)
    This paper investigates the relationship between scanning and planning, planning and TQM practices, and scanning and TQM practices by collecting primary data from 54 small and medium-sized enterprises (SMEs) through ...